Browsing: collaboration

President's Message

The Power Of Communication

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I am excited about this issue and the telehealth theme. There are innovative possibilities and opportunities for care management in primary and specialty settings outside of the traditional office or hospital environment. The advancement of telehealth in acute and chronic care management is…


Improving Patient Outcomes Via Telehealth Coaching

BY RAJITHA BOMMAKANTI, RN, BSN, CCM, FCN, LNC Health coaching for wellness to improve patient health outcomes has shown some promising results. However, it is evolving within clinical settings and is widely being used by many during the COVID-19 pandemic period. In 2020, more people used telemedicine than in previous years.…

Whole Person Advocacy

Building Resiliency: The COVID-19 Pandemic’s Mental Health Exigency

BY ALAN BOARDMAN, LMSW, ACM-SW The COVID-19 pandemic is challenging our nation’s healthcare delivery system in unprecedented ways. Healthcare workers on the front lines compare the conditions to a war zone.1 The psychological burden of the pandemic affects all segments of our society. The intensity and duration of the COVID-19 emergency require…


Implementing A Patient COVID Care Kit

BY KIMBERLY JUNGKIND, MPH, MBA, BSN, RN, CCM, LSSYB As COVID-19 patients continue to be admitted to hospitals across the U.S., we are all challenged to be supportive of these patients and their families. At Marble Falls Medical Center, part of the Baylor Scott and White Health System in Texas, the…

Case Management Practice

Professional Diversity in Case Management is More Important than Ever

BY MARYBETH KURLAND, CAE, HUSSEIN M. TAHAN, PhD, RN, FAAN, AND VIVIAN CAMPAGNA, MSN, RN-BC, CCM The demands placed on healthcare professionals, providers and payers have been well-documented, with the continued rise of value-based care and accountable care models that emphasize cost-efficiency and outcomes (Tahan, Kurland, and Baker, 2020a). Within this dynamic, the…

Pediatric Case Management

Ella’s Journey: A New “Leggy”

BY CHRISTINE M. SANCHEZ, BSN, RN-BC Working as a family nurse case manager for active duty military families is fulfilling and rewarding. Military families often juggle healthcare issues when the service member is away on a deployment or mission. Emphasis of military family case management is on meeting the healthcare needs…

Incoming President's Letter

A 3-C Community

BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM Friends and colleagues, I am excited and grateful for the opportunity to lead an organization dedicated to the development and support of professional case management. As a member driven association, it is critically important to know the needs and priorities of members,…