BY STEFANY ALMADEN, PhD, RN, MSN, CCM, CMCN, CPUM, PAHM OVERVIEW Care/case management (CM) services have continued to evolve since the passing of the Health Maintenance Organization (HMO) Act of 1973. Viewed at first as the “pulse-check” for service-requests’ reviews for cost control, CM had to fight for carving niche…
BY LISA SIMMONS-FIELDS, DNP, MSA, RN, CCM, CPHQ “The AMA House of Delegates uses the term augmented intelligence (AI) as a conceptualization of artificial intelligence that focuses on AI’s assistive role, emphasizing that its design enhances human intelligence rather than replaces it” (AMA, 2024). Leveraging technology and tools will improve…
BY DENNIS A. ROBBINS, PhD, MPH There is an immense buzz surrounding AI. Amid that buzz is a unique mix of controversy, fear, promise and challenges. So much of the time we perceive AI to be, or characterize it to be, something exaggerated, like what we see in movies. We fear…
BY DR. COLLEEN MORLEY-GRABOWSKI, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM In an era where the tapestry of healthcare and case management is increasingly interwoven with the threads of technology, it is imperative for us as professionals to critically evaluate and embrace the transformative potential of these advancements. The fusion…
BY DR. COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
Patient engagement/activation have long been a concern for the professional case manager. How can we get our patients/caregivers actively involved in their own care? Digital technology can be a key strategy in patient engagement and activation.