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National Case Management Week—October 10-16, 2021
Navigating The Journey to Health It’s time to get ready to celebrate YOU, our profession and the impact we have…
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Legacy Leaders
A Conversation With Benjamin J. Foster, MBA
BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN In this edition of Legacy Leaders, Anne Llewellyn caught up with Benjamin J.…
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President's Message
Health Trends and Technology
BY COLLEEN MORLEY, DNP, RN, CCM, CMAC, CMCN, ACM-RN This month’s theme is Healthcare Trends, with a special emphasis on technology.…
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Is Long COVID Here to Stay? Case Management of Patients With Long COVID
BY DEBORAH ZEVENEY, RN, MS, CCM DEFINING THE ISSUE In addition to the surge of patients diagnosed with acute symptoms of…
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Wearables
Wearable Robotics: From Cinema to Reality
BY KYLE J. WALKER, MHA, ATP The term wearables paints a very broad stroke, even for a healthcare canvas. Wearable can…
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Legacy Leaders
A Conversation with Toresha Peterson, RN, MS, CCM
BY ANNE LLEWELLYN, MS, BHSA, RN-BC, CCM, CRRN Each month in this column, we highlight an up-and-coming case management leader. The…
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Patient Communication
Communicating With Upset Clients: How To Effectively De-Escalate Over The Phone
BY SUSANNAH MARSHALL, BSN, RN-BC, CCM As a telephonic case manager for an insurance company, there are inevitably times when I…
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Using Data Effectively
The Case Manager’s Role: Digging Deep In A Data Driven World
BY MICHELLE M. CROOK, BSN, RN, CCM, BCPA We are surrounded by numbers, and the SARS-CoV-2 pandemic has made even those…
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Association News
Association News
CMSA HONORS CASE MANAGERS During the 2021 CMSA Annual Conference held virtually in June, the case management community was honored…
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President's Message
A Measured Mindset
BY MELANIE A. PRINCE, MSN, BSN, NE-BC, CCM, FAAN I proudly hail from Louisiana, where great food is the DNA of…